frequently asked questions

Is there a Demo of Semi?

Yes, there is. Please contuct us. We are pleased to help you during the installation .

Are there a manual, Videos or other kinds of information?

Of course. There is a manual i Semi, a contexthelp and you have an access to the video-learncenter.
to get a printed manual or an online-presentation contact us.

What advantages has a service and support contract?

A service and support contract with a remaining time of more than 6 month contains all Semi Updates of the current versionnumber. in addition we answer your questions about the application and offer a remote support for installation and configuration
With the service and support contract you become a technologypartner, get access to the „QuickFix Updates“ and your general suggestions for improvement will be preferably implemented.
as a technologypartner you will profit of the regulary audits of your Semi-supported institution of aducation . This is one of the most important poits for optimizing your organizational structure, your clientservices and continuous improvements.

What is a software for seminar and conference management good for?

Semi combines necessary resources with sophisticated automatic functions in your company. The resources include your clients, locations, speakers , partners, coaches , hotels, documents and scheduling informations, Online content, events and seminars When dividing Semi checks if your teachers or all seats are already planned in the meeting room
With the Semi form-leter System you only need to create a few templates. Semi uses the templates and fill it automaticly with the needed entries.
In this way you can handle a very large number of seminars with a small team.

Why shoud I use the seminar and conference management software by Sylvenstein?

Semi got more than 20 years of experience in the seminar - and conference management. Our clients include major companies, organizations, educational institutions and schools, DAX companies, governments und public support organisations, major none-profit organisations and a huge number of private education companies.
Semi is a most moder product and the state of the art in many sectors.

Do I buy or rent Semi and SemiWeb?

You purchase Semi und SemiWeb. With a maintenance and support agreement we assume the technical assistance for your installation.

We want to change our current Softwaresolution. How does it work?

We import your data stock to Semi. furthermore we transfer your form-leter teplates and other importent informations. Semi is a powerfull tool and has a positiv effect on your Seminar and conference management. We want to encrease your efficiency and your customer service.
So we recommend to use Semi. nicht als einmaligen und statischen Punkt zu betrachten, sondern als den Anfang eines kontinuierlichen Verbesserungsprozess ihrer Ablauforganisation. Customers, who were discontented in the past achieve large improvements now.

We are a company with a huge number of educational events. Can we use Semi?

Semi is a powerfull Client- and Serversolution for all kinds of Seminarmanagement. It does not matter if you are a huge company or a small non profit organisation. With Semi you get a class A software

We are a small company and only have 1 or 2 employee in educational areas. Can we use Semi?

Some of our Clients are one-man-compnys with only one huge conference or seminar in one Year.
Semi is the best decision and eminently suitable to these tasks.

Can I connect Semi to my telephone system to show me contacts and incoming calls.

Of course. You can connect Semi to your TAPI phone system. Semi opens Customer file and shows who is calling.

Are our teachers and trainers allows to use Semi as well?

Yes. Semi includes a Special area for your teachers and trainers. So they can accsess SemiWeb, make uploads, administrate attendance lists, send SMS and assist you in the event planing. We call it Semi Exchange.

Which social media are supported by Semi?

Semi is supporting a lot of social media fuctions. Customers actually dont want to read paper catalouges anymore. They want to get theire informations by social medias, which Seminars are well rated and which educational institutions and trainers got the best rankings.
The importance of customer reviews and the possibility to connect with the educational institution has a high priority. In the social medias you have to stay in contact with your clients. Thats why Semi Exchange is connected to Facebook and LinkedIn . Usually your speakers and trainers should stay in contact with your customers. One Face to the Customer .